Transform Your Outdoor Space

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Privacy Policy

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, sign up for our services, or contact us. This may include your name, email address, phone number, and property information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our gardening services, communicate with you about your projects, send you updates about our services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (213) 847-2629.

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Terms of Service

Last updated: January 2026

Service Agreement

By engaging ValueFirst Gardening for landscaping services, you agree to these terms and conditions. All services are provided subject to availability and our professional standards.

Payment Terms

Payment terms vary by project scope. Design consultations require payment upon completion. Installation projects typically require a deposit with remaining balance due upon completion. Maintenance services are billed monthly.

Warranties

We provide a one-year warranty on plant installations and a two-year warranty on hardscape work, subject to proper maintenance and normal weather conditions.

Liability

Our liability is limited to the cost of services provided. We maintain comprehensive insurance coverage for property damage and injuries that may occur during service delivery.

Cancellation Policy

Service cancellations must be made at least 24 hours in advance. Project cancellations may be subject to fees for work already completed.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (213) 847-2629.

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Disclaimer

Last updated: January 2026

Service Limitations

While we strive to provide the highest quality landscaping services, plant survival and growth depend on factors beyond our control, including weather conditions, soil quality, and ongoing maintenance.

Property Conditions

Our services are based on visible property conditions at the time of assessment. Hidden utilities, soil conditions, or structural issues discovered during work may require additional services at additional cost.

Environmental Factors

We cannot guarantee plant performance during extreme weather events, drought conditions, or pest infestations beyond normal treatment protocols.

Third-Party Services

We may recommend third-party contractors for specialized services. We are not responsible for the performance or quality of work performed by independent contractors.

Permit Requirements

Clients are responsible for obtaining necessary permits for landscaping work. We can assist with permit applications but cannot guarantee approval.

Professional Advice

Our recommendations are based on professional experience and industry best practices. Results may vary based on specific site conditions and maintenance practices.